Frequent Asked Questions

I am a faculty memer and I do not have an e-mail account subordinate to either my faculty or the university, what should I do?
In order to create a new e-mail account, you should send e-mail message via your personal e-mail attaching both of the following documents:
1. Your ID or passport.
2. Your faculty ID No.
3. Mobile Number
To info@israa.edu.ps

I am a (current student / Alumini / Employee) and I do not have an e-mail account subordinate to either my faculty or the university, what should I do?
In order to create a new e-mail account, you should send e-mail message via your personal e-mail attaching both of the following documents:
1. Your ID or passport.
2. Your faculty ID / Graduation Certificate
3. Mobile Number
To info@israa.edu.ps

I want to create a scholar account but I do not know how to register to the account, what should I do?
You should, first, check if you already have an e-mail account that is subordinate to the university. If you do not have an e-mail, kindly check the previous section.
After creating your e-mail account, you can register to scholar account via the ResearchGate link:  https://www.researchgate.net/institution/Israa_University 

You will shortly receive an e-mail message containing your account details.

I have forgotten my e-mail password, what should I do?
Kindly send an e-mail message to the following address “info@israa.edu.ps” explaining the problem. Or you can call us during day time  +97082843433

Kindly be notified that our replies could be delayed up to 72 hours due to the large number of requests and queries we receive.
Cordial Regards,

Israa University -Gaza Support Team